B2C eCommerce
Empower customers with a seamless buying experience.
streamline operations and improve customer service
What are B2C eCommerce Solutions?
Many of our customers previously struggled with managing B2C online orders. These orders often had to be manually uploaded into the company’s business management or ERP software. Information on the website was sometimes out-of-date, leading to oversells and shipping delays. That’s where our B2C eCommerce solution comes in. By integrating your webstore and ERP software, you streamline the online purchasing process and provide a better experience for your customers.
How Our B2C eCommerce Solution Works
As more and more customers migrate to shopping online, businesses must provide great eCommerce experiences to remain competitive and grow their customer base. Our proprietary E-Link tool provides enhanced functionality and ordering experiences similar to those provided on large B2C eCommerce sites. Our tool forms a seamless bidirectional sync between your website and backend ERP software. Data flows in real time between your core business platforms.
E-Link handles all data connection points for B2C eCommerce, including products, pricing, inventory, orders, customer information and more. New orders will automatically sync into your ERP for streamlined order processing while inventory information from your ERP will be available in your website, preventing oversells. E-Link is highly customizable so we can provide exactly the functionality you need.
BENEFITS
B2C eCommerce Benefits
Automate Processes
Reduce manual data entry and automate manual processes.
Streamline Operations
Seamlessly connect your front-end and back-end operations
Highly Customizable
Flexible and customizable so it provides the functionality you need
Save Time
Speed up order processing and communication between platforms
Better Service
Improve service and provide automatic updates to your customers
Better Control
Retain complete control over your website and ERP
Manage Core Business Processes
Replace manual processes with a streamlined, automated solution and take control over your eCommerce operations. By implementing a B2C eCommerce integration solution, you empower employees, streamline processes, and drive growth.
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